Cookie Policy
As Getverify LDA (esim.io,"Company"or"we"), we use certain technologies to collect information from our users through our websites, applications (“Platform”), and other services ("Services"). We refer to these technologies collectively as "Cookies."
This Cookie Policy aims to inform you about the types of cookies found in our Services and their intended use, as well as settings, control of cookies.
In cases where our Services are used by the users, we act as Data Controller in accordance with the relevant data protection legislation (“Law"). Please review the last section of this cookie policy for your rights as a Data Subject and to contact us.
Data Protection Officer
As ESIM.IO, we commit to protecting your privacy and respecting your confidentiality. All issues related to personal data are handled by our Data Protection Officer within our company.
You can contact our Data Protection Officer by sending an e-mail to support@esim.io.
What is a cookie?
HTTP cookies (also called web cookies, Internet cookies, browser cookies, or simply cookies) are small blocks of data created by a web server while a user is browsing a website and placed on the user's computer or other device by the user's web browser.
Cookies are placed on the device used to access a website, and more than one cookie may be placed on a user's device during a session. Cookies may contain information about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience.
Why We Use Cookies?
ESIM.IO uses cookies for various purposes:
- Cookies used for functionality allow you to access features that are fundamental to a service. Things considered fundamental to a service include preferences, like your choice of language, your preferred currency, information relating to your session, and product optimizations that help maintain and improve that service.
- Cookies used for security help to authenticate users, prevent fraud, and protect you as you interact with a service.
- Cookies used for analytics help collect data that allows services to understand how you interact with a particular service. These insights allow services to both improve content and build better features that enhance your experience.
How to Reject or Erase Cookies
When you first visit the esim.io Platform a cookie consent window will appear in the bottom right corner offering you a choice about whether to accept or reject cookies.
You can click the'Reject All'button to reject the cookies, except for Strictly Necessary Cookies, which are necessary for the functioning of the Platform.
If you would like to amend your preferences at any time, you can do so using the link below.
Types of Cookies used
Cookie Types
Cookies Based on Usage Period
Session Cookies
Session cookies do not retain any information on your device or send information from your device. These cookies are deleted when the session expires
Persistent Cookies
Persistent cookies remain on the device until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file.
Cookies in terms parties
First-party & Third-Party Cookies
First Party Cookies
First party cookies are cookies that belong to ESIM.IO and that we place on our users' devices.
Third Party Cookies
Third party cookies are cookies that a third-party places on our Users' devices through our website to help measure and improve the effectiveness of our site performance and deliver better experience to Users
ESIM.IO may work with third-party service providers, who are authorized to place third-party cookies for storing information on our Platform or in our Services, applications, and tools with our permission. Third-party cookies are subject to such third parties’ own privacy policies.
Cookies in terms parties
Strictly Necessary Cookies
These cookies are necessary for the Platform to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Platform will not then work. These cookies do not store any personally identifiable information.
| Name of the Cookies | Purpose of the Cookie | Cookie Type | Retention Period of the Cookie |
|---|---|---|---|
| OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a normal lifespan of one year and contains no personal information. | First-Party Cookie | 1 year |
| OptanonConsent | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. | First-Party Cookie | 1 year |
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
These cookies will be used and your personal data will be processed based on your consent.
Information about the cookies on the Platform is given in the table below:
| Name of the Cookies | Purpose of the Cookie | Cookie Type | Retention Period of the Cookie |
|---|---|---|---|
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | First-Party Cookie | 2 months |
Analytics Cookies
Analytics cookies are used to track website visitors and their user behaviour. This data is then used to improve the way the website works and in turn, used to improve user experience.
Information about the cookies on the Platform is given in the table below:
| Name of the Cookies | Purpose of the Cookie | Cookie Type | Retention Period of the Cookie |
|---|---|---|---|
| _ga_xxxxxxxxxx | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. | First-Party Cookie | 1 year |
| sid | To provide ad delivery or retargeting, provide fraud prevention | First-Party Cookie | Session |
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Platform. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Platform, and will not be able to monitor its performance.
These cookies will be used and your personal data will be processed based on your consent.
Information about the cookies on the Platform is given in the table below:
| Name of the Cookies | Purpose of the Cookie | Cookie Type | Retention Period of the Cookie |
|---|---|---|---|
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. | First-Party Cookie | 1 year |
Transfer of Personal Data Collected Through Cookies
Third party cookies and data will be shared with Google Analytics and Facebook which are third party data analytics platforms, and they will be transferred abroad.
Rights Under Law for the Users
You may submit your written requests as personal data owners to exercise the rights related to your personal data, along with documents identifying your identity, and your written petition containing your explanations related to the right you wish to exercise, via registered mail to our company's address at Avenida do Infante, no. 50, 9004-521 Funchal, Madeira, Portugal or to support@esim.io.. Upon receipt, your request will be evaluated by esim.io and concluded within a maximum of 30 (thirty) days in accordance with the provisions of the Law.
We inform you, as the "Data Controller" within the scope of Law, that subject to the exceptions stipulated in Law titled "Exceptions", you have the right to apply to our Company and learn whether your personal data is processed, request information regarding your personal data if it has been processed, learn the purpose of processing your personal data and whether it is used appropriately for its purpose; know who the third parties are, both domestically and abroad, to whom your data is transferred; request to be informed about the operations performed by these third parties; request the correction of your personal data in case it has been processed incompletely or inaccurately, request deletion or destruction of your data when the reasons necessitating its processing no longer exist; request notification of the processes carried out to third parties to whom your personal data has been transferred, object to the emergence of a result against you by means of analysis of your personal data exclusively through automated systems, demand compensation for the damages in case you incur damages due to the processing of your personal data against the law.
User (data subject) rights are:- The Right to Information
- The Right of Access
- The Right to Rectification
- The Right to Erasure
- The Right to Restriction of Processing
- The Right to Data Portability
- The Right to Object
- The Right to Avoid Automated Decision-Making
Trade Name: Getverify LDA
Address: Avenida do Infante, no. 50, 9004-521 Funchal, Madeira, Portugal
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